I'd like to thank the team at Water Management Solutions UK for the substantial refund and savings obtained at Prime Four.
To have been overcharged throughout our entire occupation was a surprise and I've little doubt that we would have continued to overpay had we not employed you to challenge Scottish Water directly.
What was most pleasing was your ability to break through the 5-year Limitation period. When we received our refund back to 2016, I thought that would be the final result so to receive a second substantial repayment back to our date of occupation was very welcome.
I would certainly recommend WMS UK because it's clear they're able to cut through the complexities of water company regulation and overturn the use of incorrect policies to deliver significant financial rewards. Well done Steve for all your efforts and hopefully we shall hear from you in the future.