Businesses across the UK are unknowingly losing thousands every year due to billing errors and overpayments. At Focus Green, we uncover and correct these issues, delivering immediate and long-term savings without any disruption to your operations.
Statistical analysis shows that approximately one-third of all commercial water bills in the UK contain calculation errors or incorrect charges, creating opportunities to recover substantial overpayments dating back several years.
Research confirms that 80% of UK businesses are currently on standard utility tariffs that do not reflect optimal pricing structures, allowing Focus Green to secure immediate reductions and establish long-term savings for your operations.
Our specialised team efficiently identifies and resolves utility billing discrepancies, implementing corrective measures and negotiating refunds with a proven process that typically delivers tangible financial benefits within just 12-16 weeks.
Since the water market was deregulated in 2017, complex pricing structures have led to numerous billing errors that often go unnoticed. At Focus Green, our industry experts work diligently to identify and rectify these mistakes, ultimately benefiting your business. Through our comprehensive approach, we have already secured over £35 million in refunds and savings for clients across various sectors.
At Focus Green, we specialise in identifying overcharges, securing better water and energy deals, and reducing electricity costs through smarter water management. With no upfront costs, no disruption to your operations, and expert support every step of the way, we make it easy for you to cut your overheads and strengthen your sustainability credentials — starting with a free, no-obligation review.
Focus Green's integrated methodology addresses both immediate cost recovery and long-term savings for your business. Our expert team identifies historical billing errors and overcharges that could entitle you to significant rebates.
At Focus Green, getting started is effortless. All we require is a copy of your last 12 months' water bills and a letter of authority to act on your behalf. Our team handles everything—reviewing billing data, identifying overcharges, negotiating refunds, and securing better rates.
Our service is completely free unless we find you savings. With average rebates ranging from £6,000 to over £500,000, and ongoing cost reductions secured for 90% of our clients, there's never been a better time to take control of your utility costs.
Thousands of UK businesses are overpaying for their water services without realising it. Our specialised water cost reduction services are designed for commercial organisations of various sizes, but certain spending thresholds apply to ensure we can deliver meaningful results.
Businesses spending £5000 or more per year on water qualify for our free sustainability survey service. Our comprehensive assessment could recover thousands of pounds in rebates and identify significant ongoing savings.
If your business spends £3000 or more per year on water supply, you qualify for our supply optimisation service. We successfully reduce costs in 90% of the cases we handle, delivering immediate and long-term financial benefits.
Our team conducted a comprehensive water sustainability review for Queens Park Rangers Football Club, revealing significant issues that had gone undetected for years.
We discovered the water company had been charging the stadium for a meter that had been physically removed four years earlier. This discovery alone led to a successful challenge resulting in a £16,000 refund for the club.
Further analysis of their water consumption patterns identified areas of unusually high usage caused by faulty equipment. After addressing these issues, we implemented ongoing monitoring procedures that substantially reduced the club's annual water and sewerage expenses.
At Focus Green, our results speak for themselves. From schools to major organisations, we are proud to have helped businesses recover thousands of pounds in overcharges and secure lasting savings.
We carry out a detailed review of your billing history and secure refunds for overpayments, often going back several years, returning valuable funds to your business.
Our comprehensive reviews help lower future water and energy bills, improving your business’s cash flow and providing stronger long-term financial resilience.
We manage the entire review, negotiation, and switching process on your behalf, with minimal disruption to your operations and no complex paperwork required.
We charge absolutely nothing if we don't recover money from our review. You only pay when we successfully secure funds or reduce your costs through our assessment process.
Here are answers to the questions our clients ask most frequently about our water sustainability surveys and water supply services.
If you don't see your question addressed below, please contact our team for personalised assistance.
To start, we need a signed letter of authority, a copy of your last 12 months’ water bills, and permission to act on your behalf with your supplier. Once received, our team will begin a full analysis of your charges and usage.
Most claims are settled within 12 to 16 weeks. Refunds are paid directly to your business, and our success fee is only invoiced once funds are received. We manage all negotiations directly with your water supplier for a smooth process.
Yes, our water sustainability review is appropriate for organisations across all sectors. Any business spending £5,000 or more annually on water qualifies for our complimentary assessment. We've successfully partnered with diverse clients, including educational institutions, healthcare facilities, transportation hubs, municipal authorities, and commercial enterprises of all sizes, delivering substantial rebates and ongoing cost reductions.
Our specialised procurement service offers exceptional value for businesses with annual water supply expenditures of £3,000 or more. Our market analysis and negotiation expertise have achieved supply cost reductions for 90% of clients in this category, creating immediate savings without compromising service quality or reliability.
In most cases, a site visit is not required. If an inspection is necessary, our engineers only need to access external areas, ensuring minimal disruption. Any site visit is free of charge, even if no savings are found. When interior inspections are necessary, our professional team works efficiently to minimise any impact on your business—the process is quick, unobtrusive, and designed to gather essential information while respecting your workflow.
No—all negotiations occur directly with your water supplier, and the courts are not involved, streamlining the entire process. Our experts identify unintentional billing errors that water providers are typically willing to correct once properly documented. This administrative approach ensures faster resolutions and minimises complications.
Our water sustainability surveys are free of charge and require no initial investment. Upon identifying overpayments or billing errors, we manage the entire claims process on your behalf, with all refunds paid directly to your business. We invoice for our services only after you receive compensation, charging a pre-agreed percentage of the recovered amount.
Before proceeding, we provide a transparent written agreement outlining our fee structure, ensuring complete clarity regarding compensation terms. You incur no charges if our comprehensive review fails to identify any refund opportunities or cost reductions. This risk-free approach prevents our clients from financial exposure while pursuing potentially significant returns.
We require only a copy of your current water bill to provide you with a free, no-obligation water supply quotation. This document contains all the essential information our team needs to analyse your usage patterns and identify potential savings opportunities.
Should you decide to proceed after reviewing our competitive offer, we'll streamline the switching process by preparing all necessary documentation, including a new supplier contract and authorisation letter. This enables direct communication between suppliers, eliminating administrative burdens and ensuring a seamless transition without service interruption.
Our commercial water sustainability review takes the complexity out of optimising your water costs. We handle the entire process for you, from assessment to implementation, ensuring you receive all potential rebates with minimal effort.
Supply us with your water bills from the previous 12 months so we can analyse your current charges and identify potential savings opportunities.
Sign a letter of authority allowing our experts to speak directly with your water supplier, eliminating the need for back-and-forth communication.
That’s it — we handle everything from start to finish, managing the full review and negotiations while you sit back and enjoy your rebate or savings.
